To ensure that the client was able to move quickly on identified contractors, PeopleCaddie provided an extremely high level of support to the TAS partners. PeopleCaddie assigned a dedicated client success team composed of a relationship manager and a recruiting coordinator, with a pre-defined escalation process for any situations that required higher-level attention.
Although PeopleCaddie operates a digital talent marketplace, in contrast to typical on-demand platforms, it provides a full-service, high-touch contingent labor solution designed to minimize the time required from partners and internal staff. This allowed the public accounting firm to hire faster, filling more openings with less internal effort.
During the process, PeopleCaddie:
Sourced and vetted TAS contractors with desired backgrounds
Handled offers and background checks
Onboarded and payrolled hires
Provided contractor oversight
Helped with conversions and offboarding as well as contract extensions